Contact Us - Gadget Hive

Contact Us

Greetings from Gadget Hive! We appreciate your interest in getting in touch with us, and we’re here to assist you promptly. Please feel free to connect with our dedicated team through the following means:

Customer Support:

Social Media:

Our Availability:

  • 10:00 AM to 06:00 PM

Share Your Feedback:

Your opinions matter greatly to us, and we’re committed to enhancing our services continually. Please don’t hesitate to share your thoughts, questions, or concerns. We’re dedicated to ensuring that your experience with Gadget Hive is both satisfying and enjoyable.

Thank you for choosing Gadget Hive as your go-to tech destination. We eagerly await the opportunity to assist you.

Frequently Asked Questions (FAQ)

Placing an order with Gadget Hive is easy. Simply browse our online store, select the items you want, and add them to your cart. When you’re ready, proceed to checkout, where you can provide your shipping information and payment details to complete your purchase.

At Gadget Hive, we offer two convenient payment options:

  • Bkash Payment: You can make a secure payment using the popular Bkash service during the checkout process.
  • Cash on Delivery (CoD): For added flexibility, we also offer Cash on Delivery. Please note that with CoD, you will be required to make a partial advance payment to confirm your order.
    • How does Cash on Delivery (CoD) work?
      • With Cash on Delivery, you’ll need to pay a portion of the order amount in advance to confirm your purchase. The remaining balance can be settled in cash when your order is delivered to your doorstep. This payment method provides extra flexibility for our customers.
    • Can I change my payment method after placing an order?
      • Once an order is placed, you cannot change the payment method. Please ensure you select your preferred payment option during the checkout process.
    • How do I know if my advance payment for Cash on Delivery has been received?
      • Once you make the advance payment for Cash on Delivery, our team will confirm your order. You will receive an order confirmation notification via email, and your delivery will be scheduled accordingly.

Once your order is processed and shipped, we’ll provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your delivery.

Please refer to our Return Policy for detailed information about our return and refund procedures. If you have any questions or concerns about returning a product, feel free to reach out to our customer support team.

Our delivery times may vary depending on your location and the product you’ve ordered. Typically, deliveries within Dhaka take 1-3 days from the time of shipment, while deliveries outside Dhaka may take 2-5 days. We aim to process and ship orders as quickly as possible.

In the rare event that you receive a damaged or incorrect product, please contact our customer support team immediately. We will arrange for a return, replacement, or refund as necessary.

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